Healthcare Experience, Advancement & Leadership

Improving quality in healthcare management and patient experience

Research, training, and consulting in healthcare leadership, management, and quality — based at Hanoi Medical University.

Explore Our Research Research Projects

Years of Experience: 15+
Research Projects: 20+
Hospital Partners: 30+
Publications: 50+

Our Mission

We connect scientific research with practice and policy, placing patients at the centre of every decision.

Evidence-based research

Health policy partnerships

Person-centred care

Research Focus

Six strategic areas

From hospital leadership to health policy — where science meets practice

Hospital Leadership & Governance

Patient Experience & Satisfaction

Healthcare Quality & Patient Safety

Health Workforce & Capacity Development

Health Policy & Systems Research

Non-Communicable Diseases & Outbreak Preparedness

Learn more

Our Team

The people of HEAL Lab

The researchers and consultants leading the lab’s work

Principal Investigator

Assoc. Prof. Nguyen Thi Hoai Thu, PhD

Lab Lead · Head, Dept. of Health Organization & Management

Hanoi Medical University

Health PolicyHealth WorkforceHospital Quality

Meet the full team

Bui Thi My Anh, MPH

Lecturer & Researcher

Phung Thanh Hung, MPH

Lecturer & Researcher

5 interns

Students and graduates on the research team

News

Latest from the lab

Recent milestones from the HEAL Lab research team

HEAL Lab students receiving the Third Prize at the 2026 Scientific Conference for Young Researchers of Hanoi Medical University

Award 26 June 2026

HEAL Lab students win Third Prize at the 2026 Scientific Conference for Young Researchers

At the 2026 Scientific Conference for Young Researchers of Hanoi Medical University, a HEAL Lab student research team was awarded the Third Prize for their study.

View all news

Partner with HEAL Lab

Hospitals, researchers, or students, we welcome the conversation.

Get in Touch

Or email us directly: quantribenhvien.vn@gmail.com