HEAL Lab

Research Projects

Current and completed projects by HEAL Lab

Active

(2)

Active 2024-2026

Patient Experience Design in Public Hospitals

A multi-phase implementation and improvement project studying patient journeys across two Ministry-affiliated hospitals, using service design methodology and implementation science.

Funded by: National grant

Lead researcher: Assoc. Prof. Nguyen Thi Hoai Thu, PhD

Active 2023-2025

Strengthening NCD Management at Primary Health Facilities

A study assessing the competencies and training needs of primary care workers in managing common chronic conditions, including diabetes and hypertension, across rural and urban sites.

Funded by: International funding

Lead researcher: Phung Thanh Hung, MPH

Completed

(2)

Completed 2021-2023

Health Workforce Capacity During COVID-19 in Vietnam

A mixed-methods study examining the competencies, workload, and wellbeing of frontline health workers during COVID-19. Developed policy recommendations for Vietnamese and regional policymakers.

Funded by: International funding

Completed 2020-2022

Provincial Hospital Quality Indicator Pilot

Designed, piloted, and evaluated a comprehensive quality indicator set across three provincial general hospitals. Findings informed the Ministry of Health's hospital quality toolkit.

Funded by: Ministry of Health, Vietnam

Partner with HEAL Lab

Hospitals, researchers, or students, we welcome the conversation.

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